AI security & operations for MSPs

NinjaOne

The RMM answers the question a log line cannot: is this device one of ours, and is it healthy?

Whose machine is this, and does it count

An alert names a hostname. Before that alert is worth your attention someone has to answer whether the device is managed, whether it has checked in recently, and whether it is inside your patch baseline at all.

The RMM answers all three, and Hal has already read it. So an event on a machine that last checked in five weeks ago and sits outside your baseline reads differently from the same event on a healthy managed endpoint, and he says which one it is rather than leaving you to go and look.

What Hal reads
Managed endpoint inventory, warranty status, last-seen times, patch and antivirus state, installed software, and remote-access sessions.
What it enables
Joining device state to a security event: is the machine that produced this alert managed, patched and checked in? And, on a sign-in, is the device behind it one of ours? In chat, the same data across a client’s whole fleet: what is unpatched, and on how many machines? Which machines run this product, and which versions?
How it connects
A NinjaOne client app you create in your own console, with the Monitoring scope only. Read-only by architecture →
Setup
Scopes, steps and troubleshooting: in the docs →
A chat exchange in the Hal portal: asked which of a client's machines are out of warranty or low on disk, Hal pulls that client's device inventory from NinjaOne, cross-references warranty end dates against disk utilization, and flags three of 31 managed endpoints with the reason for each
31 managed endpoints, three worth acting on. A domain controller whose warranty expired three weeks ago with 9% free on C:, a laptop out of warranty since January, and one more. The other 28 were checked and dismissed, which is the part a person would have spent the afternoon on.

See what Hal surfaces on your own clients.

No deck. Ask us anything first. When you want to see Hal on your own tenants, we sign a short evaluation agreement and stand up your instance; you connect one tenant, Hal watches it for 14 days, and we walk you through what he found.

  1. 01You ask us your questions. No deck, no demo dataset.
  2. 02You sign a short evaluation agreement, and we stand up your own instance.
  3. 03You connect one tenant from your own admin console. Hal watches it for 14 days.
  4. 04We walk through what he found. Keep going month to month, or revoke the scopes yourself and stop.