AI security & operations for MSPs

Getting Started

Before anything else

Hal runs on your own Anthropic account. If you haven’t set that up yet, start with Your Anthropic API Key, it takes about fifteen minutes and every step below depends on it.

Connecting a customer’s Microsoft 365 or Google Workspace tenant to Hal is done in the portal chat, in one of two ways. With Hal-assisted onboarding, Hal creates the registration himself. Or you build the registration or service account yourself, as the manual and script pages describe, paste its credential into a box on Settings, and confirm it with Hal. The same pages show what the assisted flow creates in the customer’s tenant, so you can audit it.

Which page you need

Note

Assisted onboarding is the shortest way. Hal creates the Microsoft 365 registration after a Global Admin signs in, and a Google Workspace needs only a delegation entry for his own service account. Build the registration yourself when you would rather Hal create nothing in the tenant: the manual pages give each step, and Onboarding Tenants shows how the paste works. Either way, Hal checks the credential with Microsoft or Google before anything is stored.

Universal prerequisites

A couple of Microsoft-side toggles aren’t exposed via API, so Hal cannot flip them on for you. He detects when they’re missing and links you to Audit Logging Prerequisites.

After the tenant is connected

Once Hal has stored a tenant’s credential, either way, the tenant lands in your MSP portal as a paused source. Activating it for ingestion is the last step before logs start flowing.

See what Hal surfaces on your own clients.

No deck. Ask us anything first. When you want to see Hal on your own tenants, we sign a short evaluation agreement and stand up your instance; you connect one tenant, Hal watches it for 14 days, and we walk you through what he found.

  1. 01You ask us your questions. No deck, no demo dataset.
  2. 02You sign a short evaluation agreement, and we stand up your own instance.
  3. 03You connect one tenant from your own admin console. Hal watches it for 14 days.
  4. 04We walk through what he found. Keep going month to month, or revoke the scopes yourself and stop.